The ABCs of XYZ: Communication Across Generations

In this training, participants will explore generational groups and learn that each group has its own distinct characteristics, values and attitudes toward work. Participants will learn the fundamental differences between the generations and which communication methods work best with each. Attendees will gain research-based guidance about communication approaches that can bridge the generation gaps.  Through engaging activities and discussion, participants will learn how to effectively communicate with the different generations and styles of parents.